Refund policy

We want you to love what you ordered. If something isn't right, here's how we make it right:

Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, contact us within 10 days of delivery at sales@stayingbythestuff.com with a photo of the issue. We'll send a replacement or full refund at no cost to you.

Wrong Size or Change of Mind
Because many of our items are custom-printed per order, we're unable to accept returns for size or preference changes unless the item is defective. Please check our sizing chart on each product page before ordering.

How to Request a Return/Refund
1. Email sales@stayingbythestuff.com with your order number and a description (and photo, if applicable) of the issue.
2. We'll respond within 24–48 hours with next steps.
3. Approved refunds are issued to your original payment method within 5–10 business days.

Order Cancellations
Orders can be canceled within 12 hours of purchase, before they enter production. Contact us immediately if you need to cancel.